Privacy policy

Last Updated: May 2, 2025

This Privacy Policy explains how cozyttery (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase from cozyttery.com, or otherwise interact with us (collectively, the "Services"). "You" refers to the user of our Services, whether a customer, visitor, or any other individual whose data we collect.

 

[CHANGES TO THIS PRIVACY POLICY]

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or for operational reasons. We will post the revised version on the Site and update the "Last updated" date accordingly.

 

[HOW WE COLLECT AND USE YOUR INFORMATION]

We collect personal information from various sources, depending on your interactions with our Services. This includes information you directly provide to us, such as your name, email address, billing and shipping addresses, payment details, and any customer support communications. Additionally, we may automatically collect Usage Data through cookies and similar technologies to track how you interact with our Site, including device and browser information, network details, and your activity on the Site. We may also obtain information from third parties, such as service providers like Shopify or payment processors, who help us operate the Site and fulfill orders.

We use this information to provide and improve our Services, process transactions, communicate with you, and comply with any legal obligations.

 

[HOW WE USE YOUR PERSONAL INFORMATION]

We use your personal information to fulfill orders, process payments, manage your account, and handle returns or exchanges. Additionally, we may use your data for marketing purposes, including sending promotional communications or ads tailored to your preferences. This may include personalized advertising both on our Site and on other platforms. We also use your information for security purposes, to detect and prevent fraudulent activity, and to ensure the safety of your account. Furthermore, we use your data to offer customer support and improve our Services, ensuring a better overall experience for you.

 

[COOKIES]

We use cookies on our Site to enhance your user experience, run analytics, and better understand how users engage with our Services. Cookies help us remember your preferences and actions to improve functionality. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the performance of certain features on our Site.

 

[HOW WE SHARE YOUR INFORMATION]

We may share your personal information with third parties, including service providers who help us with IT management, payment processing, shipping, customer support, and data analytics. We may also share your data with business and marketing partners for advertising purposes. Additionally, we may disclose your personal information if required by law, in the event of a business transaction (such as a merger or acquisition), or to protect our rights and the safety of others.

 

[THIRD-PARTY WEBSITES AND LINKS]

Our Site may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of these third-party sites. It is important to review the privacy policies of these sites before sharing any personal information.

 

[CHILDREN'S DATA]

Our Services are not intended for children under 16, and we do not knowingly collect information from minors. If you believe we have collected personal data from a child, please contact us so we can delete it.

 

[SECURITY AND RETENTION]

We implement security measures to protect your personal information, though no method is entirely secure. We retain your data for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce contracts.

 

[YOUR RIGHTS]

Depending on your location, you may have certain rights regarding your personal data. These rights may include the ability to request access to the data we hold about you, to request its deletion or correction, and to request that we transfer it to a third party in certain circumstances. You may also have the right to opt out of the sale or sharing of your data, restrict its processing, or withdraw your consent where applicable. To exercise these rights, please contact us directly, and we may need to verify your identity before responding.

 

[COMPLAINTS]

If you have any concerns about how we process your personal data, please contact us. If you are not satisfied with our response, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

 

[INTERNATIONAL USERS]

We may transfer, store, and process your data outside of your home country. If your personal information is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as the European Commission’s Standard Contractual Clauses, are in place to protect your data.

 

[CONTACT US]

For any questions regarding this Privacy Policy or to exercise your rights, please contact us at katiliux@gmail.com.